When you visit a web site how many times do you end up with questions? You probably end up calling the business on a phone, emailling someone or even visiting the business. All of these involve varying degrees extra work..... Now what if you could just click a button and chat to a real person and get answers there and then.. Wouldn't this speed up your decision to buy? Thats why Talk2Me(sm) is a benefit to both the operator of the web site and the visitor. It also presents a human face to the web site and starts to build a relationship.
WEBPC uses Talk2Me(sm) to answer clients questions on various configurations such as how to configure email and we can send the web page that shows the steps to the clients browser a lot easier than trying to describe the steps of the phone.
If you sell products you can answer the questions on your products and push the web pages that provide greater details.
A yacht broker can take a visitor on a tour pushing pages showing different yachts they have on the books based on the details the visitor has told them using the chat.
A financial service firm can build a relationship and trust using real time chat. The chat is also secured by SSL.
A travel agent can use an offline system and then pass the information to the visitor improving the level of satisfation.
And there are many more examples..