Referrer URL / Search Keywords
You can see what search engine and keywords visitors used to find your website.

Agent Initiated Chat
Operators can invite visitors to chat. When an agent invites a user, an invite graphic will appear on the visitor's screen. This requires the monitoring feature to be installed on the web page.

Page Push
Operators can define a list of commonly viewed pages within their website and automatically "Push" customers to those pages.

Secure Chats
The Talk2Me service is hosted on a secure server so you know the chats are protected.

Managed Chat Queues
Definable chat queues (ex. Sales, Support, etc.) give you the ability to assign individual operators to each queue. You may also assign a manager to oversee each group.